Apex Drawdown Zero is digital software delivered instantly, so all sales are final once the EA has been downloaded, except where consumer law requires otherwise.
- If you experience a technical fault we cannot fix within 14 days of purchase, contact support for a resolution — replacement license, term extension, or refund at our discretion.
- Chargebacks filed without contacting support first result in immediate license suspension.
- Renewals can be refunded within 48 hours if the new term has not been used (no EA validation since renewal).
Questions before buying? Contact us — we would rather answer questions than process disputes.