A validated, running EA that opens no trades is usually waiting by design. Check in order:
1. Algo Trading enabled? Toolbar button green, smiley icon on chart.
2. Drawdown pause active? If a daily equity stop was hit, the EA pauses until the daily reset — the Experts tab logs this.
3. Session filter — outside configured trading sessions the EA stands aside.
4. News filter — around high-impact releases the EA blocks new entries (configurable window).
5. Spread filter — if the current spread exceeds MaxSpreadPoints, entries wait. Common on exotic symbols and at rollover (22:00 GMT).
6. Symbol/timeframe — confirm the chart matches the recommended configuration in your portal's documentation.
If none apply, open a support ticket and attach the Experts-tab log lines from startup onward.